DX Spectrum Review

It is invaluable in fault resolution but the topology features need improvement.

Valuable Features

  • Scalability
  • Customizability

Improvements to My Organization

  • Automatic alerting
  • Integration with incident systems
  • Integration with reporting tool eHealth

Room for Improvement

Topology features need improvement, namely -

  • Weight of links
  • Less critical links
  • High critical links weighing

Use of Solution

I used it for seven years, but not for the last nine months.

Deployment Issues

There were some issues with deployment.

Stability Issues

Sometimes a restart of the Tomcat Daemon was required, and sometimes the archive manager ran out of resources.

Scalability Issues

No issues with scalability.

Customer Service and Technical Support

Customer Service:

We used the mailing list as a support forum - which was very alive with skilled professionals and their invaluable experience.

Technical Support:

We did not consult them, as we used the forum.

Initial Setup

It's straightforward - install, and run.

Implementation Team

We implemented it in-house.

Pricing, Setup Cost and Licensing

I can only say that we had three engineers working full time on the system.

Other Solutions Considered

Smarts was a challenger.

Other Advice

It will aid in troubleshooting and daily operations, and is invaluable in fault resolution.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More DX Spectrum reviews from users
...who work at a Healthcare Company
...who compared it with SolarWinds NPM
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