What is most valuable?
How has it helped my organization?
It was used as a tool to observe critical alarms on network nodes and act immediately.
What needs improvement?
The tool fails to launch sometimes, and this was a frequent occurrence.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
Latency in access at times.
What do I think about the scalability of the solution?
How are customer service and technical support?
6/10. Technical Support
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
Which other solutions did I evaluate?
What other advice do I have?
We also use CA eHealth tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 24 2015