CA Spectrum Review

The tool fails to launch sometimes but we can act immediately on alarms.


What is most valuable?

Alarm Monitoring

How has it helped my organization?

It was used as a tool to observe critical alarms on network nodes and act immediately.

What needs improvement?

The tool fails to launch sometimes, and this was a frequent occurrence.

For how long have I used the solution?

Seven months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Latency in access at times.

What do I think about the scalability of the solution?

Never attempted scaling.

How are customer service and technical support?

Customer Service:

6/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

No I haven't.

How was the initial setup?

Straightforward setup.

What about the implementation team?

We used a vendor team.

Which other solutions did I evaluate?

Not many others.

What other advice do I have?

We also use CA eHealth tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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