What is most valuable?
- IT Infrastructure Monitoring
- Fault Management
- Topology Views
How has it helped my organization?
- Clear picture of all network and server pictures
- Centralized console to manage network and systems
- All backup for router configurations
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
Just minor but CA provided support to resolve the issues.
What do I think about the scalability of the solution?
How are customer service and technical support?
10/10. Technical Support
Which solution did I use previously and why did I switch?
We didn't use a previous solution.
How was the initial setup?
What about the implementation team?
We used both an in-house team and a vendor.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Just day to day operations.
Which other solutions did I evaluate?
Yes, we also looked at HP OpenView, SolarWinds, and ManageEngine.
What other advice do I have?
This product is for all network and systems monitoring.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Solution Partners
Feb 27 2015