CA Spectrum Review

It has a simple GUI but occasionally it looks like your infrastructure has gone dark.


Valuable Features

The ability to monitor your WAN and LAN infrastructure in a simple GUI.

Improvements to My Organization

We keep this product up and monitoring 24x7 for fast and simple availability.

Room for Improvement

Really unsure of any, quite pleased with product.

Use of Solution

Going on two years.

Stability Issues

There are a very few occasions when the system "barfs" and it looks like your infrastructure has gone dark, but it bounces back quickly (the system).

Scalability Issues

None so far. We are one of the largest networks in America and it hasn't so far.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

9/10.

Implementation Team

I believe it was done in-house.

ROI

Not sure of the exact number, but our clients charge $50,000 a minute so every second counts.

Other Advice

This is a good product, just be sure to train the ones who are setting it up because this is based on manual data entry and/or SNMP.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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