CA Spectrum Review

Multiple issues were encountered with the deployment but the NCM backup is a valuable feature.


Valuable Features

  • NCM backup
  • Ease of going through the event history

Improvements to My Organization

The product was underdeveloped at our organisation for various reasons, so I am unable to comment.

Room for Improvement

Mainly testing on CA's side!

Use of Solution

I've used it for 18 months.

Deployment Issues

Yes, multiple issues were encountered. Most were related to the lack of testing and inadequate documentation.

Stability Issues

Yes, IM was very shaky and it seemed like CA were throwing hotfixes at us to fend us off until the next release.

Scalability Issues

No issues were encountered.

Customer Service and Technical Support

Customer Service:

5/10.

Technical Support:

8/10 but 10/10 when they were pushed.

Previous Solutions

Yes, we used Nagios, and SCOM. It not my decision to switch and I don't know why.

Initial Setup

You either know how to deploy such a system or you don't. the manuals were 5/10.

Implementation Team

We used an in-house team.

Other Solutions Considered

We also evaluated HP Openview.

Other Advice

Spectrum is designed for large infrastructures, anything less than 4000 devices and it is probably a waste of money

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
1 Comment
Ravi SuvvariReal UserTOP 5LEADERBOARD

Thanx for sharing us info about CA spectrum

17 April 15
Guest
Sign Up with Email