DX Spectrum Review

Multiple issues were encountered with the deployment but the NCM backup is a valuable feature.


What is most valuable?

  • NCM backup
  • Ease of going through the event history

How has it helped my organization?

The product was underdeveloped at our organisation for various reasons, so I am unable to comment.

What needs improvement?

Mainly testing on CA's side!

For how long have I used the solution?

I've used it for 18 months.

What was my experience with deployment of the solution?

Yes, multiple issues were encountered. Most were related to the lack of testing and inadequate documentation.

What do I think about the stability of the solution?

Yes, IM was very shaky and it seemed like CA were throwing hotfixes at us to fend us off until the next release.

What do I think about the scalability of the solution?

No issues were encountered.

How are customer service and technical support?

Customer Service:

5/10.

Technical Support:

8/10 but 10/10 when they were pushed.

Which solution did I use previously and why did I switch?

Yes, we used Nagios, and SCOM. It not my decision to switch and I don't know why.

How was the initial setup?

You either know how to deploy such a system or you don't. the manuals were 5/10.

What about the implementation team?

We used an in-house team.

Which other solutions did I evaluate?

We also evaluated HP Openview.

What other advice do I have?

Spectrum is designed for large infrastructures, anything less than 4000 devices and it is probably a waste of money

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More DX Spectrum reviews from users
...who work at a Healthcare Company
...who compared it with SolarWinds NPM
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author avatarRavi Suvvari
Top 5LeaderboardReal User

Thanx for sharing us info about CA spectrum