DX Spectrum Review

The application is not well written but the WAN modeling is a valuable feature.

What is most valuable?

  • Alerting via SNMP traps
  • Inventory
  • WAN modeling
  • Serial numbers, etc.

How has it helped my organization?

Before this product we used a simple product that just used ping to verify devices were up.

What needs improvement?

  • MIB database needs to be more up to date
  • The software needs to be more tunable
  • CA has a one size fits all model
  • The application is not well written. You could throw 10 CPU’s and 20 Gig of memory at a database server and it will only use so much. This is running on Windows 2003 Server 64-bit and the CA Spectrum application is supposedly a true 64 bit application

For how long have I used the solution?

I've used it for 10 years.

What was my experience with deployment of the solution?

Yes, in a large environment working with CA engineers we ended up doing it three times. They had a different vision of how it should be done.

What do I think about the stability of the solution?

In the beginning very much so, we are now at a point where it’s pretty stable.

What do I think about the scalability of the solution?

It scales, but each time you up scale it, more or less, you need to rebuild it.

How are customer service and technical support?

Customer Service:

It's poor.

Technical Support:

It's poor.

Which solution did I use previously and why did I switch?

The previous product did not scale and it was very basic. If you need enterprise network and server monitoring & alerting there are very few options out there.

How was the initial setup?

It's complex for an enterprise. For example, we have three database servers and one web server for our environment.

What about the implementation team?

CA support sent a field engineer out for the initial installation, and then a different one to fix it because it kept crashing,

What other advice do I have?

This product requires, in larger environments, one full time employee dedicated to it.

Which version of this solution are you currently using?

9.4 H01
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarRavi Suvvari
Top 5LeaderboardReal User

Thanx John for sharing this valuable info about CA spectrum