DX Spectrum Review

You can find exactly where the bottlenecks lie, but decommissioned servers show up in the availability and outage reports.


What is most valuable?

Availability and outages reporting is valuable.

How has it helped my organization?

It gives an depth report of availability and outages, and by using it you can further analyze and find exactly where the bottlenecks lie.

What needs improvement?

A lot. Decommissioned servers availability and outages keep showing and that is annoying because it's ultimately contributing to the final availability (actual) which it should not.

For how long have I used the solution?

I've used it for two and a half years.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

I've never had to use it.

Technical Support:

I've never had to use it.

Which solution did I use previously and why did I switch?

I didn't use a previous solution.

How was the initial setup?

It's a bit complex.

What was our ROI?

55%-75%.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

It's not the best product for availability and outages reporting.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarit_user306336 (Spectrum consultant at a tech company with 10,001+ employees)
Vendor

Hi Aditya,

Greetings. Thanks for your feedback. Just went though your annoying part and wish to share some words on it.

Actually, Spectrum reporting database is not live data. It pulls the data from statistical database which is DDM-db and there is a live sync when it comes for SRMdb.

We don't flush the model from SRM whenever we delete a device as that counts in reporting , if a device goes missing (deleted from Spectrum) we flush the events data of that particular device. If you have reporting data for that device,when you find it's missing - you can atleast know till when the device existed in your application. In this part, it will be helpful though.

Just a thought :)

Cheers!
Lakshmi.