CA Spectrum Review

It supports integration with different applications from other vendors.

Valuable Features

There are several features that are valuable:

  1. Fault management of different devices from various vendors;
  2. Integration with different application from other vendors is supported; and
  3. Various features to configure/customize/scale as per business requirements.

Improvements to My Organization

  1. It has a highly scalable architecture that is designed to ensure accommodation of the growing network setup for our client.
  2. The improvised fault management reduces the time to detect faults and to get required teams to address issues by email or ticket.

Room for Improvement

The documentation of this product is not very easy to understand without any screenshots or application windows.

It's also expensive for the company.

Use of Solution

I've used it for five years now.

Deployment Issues

If prerequisites are followed, there will not be major challenges during deployment.

In case there is/are any problems during deployment, CA has 24x7 support.

Stability Issues

If database size is large and any corruption occurs, it takes a considerably large time to fix the issue.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

Customer Service:

I'd rate customer service 8/10.

Technical Support:

I'd rate technical support 8/10.

Previous Solutions

We did not use a previous solution.

Implementation Team

We implemented it through a vendor team. I'd rate them 9/10.

Pricing, Setup Cost and Licensing

It's worth investing in if monitoring of critical assets is a priority for your organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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