CA Spectrum Review

It has fault root-cause analysis and picks up things before end users call about them.


What is most valuable?

It's a very mature product. It has a lot of features. It has fault root-cause analysis, so you can see a fault and know that those 10 or 50 additional faults are all related to that one. You don't get 50 messages. You just get one root cause.

How has it helped my organization?

It’s given us a faster response time. It’s been able to pick up things before end users call about them. It provides us with a lot of extra information about how the network health is.

In the latest release, they've added 64-bit performance. They've added several enhancements to integrate with other products. It's compatible with other products, and it gives us more information that way.

What needs improvement?

I would like to see more integrations with other products.

What do I think about the stability of the solution?

It’s been very stable for us. We don't experience many problems.

What do I think about the scalability of the solution?

It's very scalable.

How is customer service and technical support?

Support has been doing a good job. There have been no problems or issues.

What other advice do I have?

Definitely consider Spectrum. It's one of the top solutions for its market space. It's not very hard to set up. It does a good job.

When selecting a vendor, we want something that’s been around awhile. It should be a mature stable product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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