Ca2

CA Spectrum Review
Useful for event handling and offers a manager of managers console.


Valuable Features

  • Network Configuration Manager
  • MPLS & VPN Manager
  • Southbound Gateway
  • Event rules
  • Event procedures

Improvements to My Organization

Using event rules and procedures, we improved our event management process. CA Spectrum is very useful for event handling and offers a robust manager of managers console.

Room for Improvement

Like SpectroSERVER's fault tolerance (FT) functionality, the OneClick console should have a native HA or FT functionality. Actually, the only way to get this is by using a load balancer.

Spectroserver is the core component in CA Spectrum arquitecture that polls devices in to network, you can use multiple servers to build some kind of "cluster" to provide continued device polling when some server fail. Oneclick console ( web server) is front end of CA Spectrum it do not have an option to provide continued user access when a oneclick server fail ( High Availability). You can use a Load Balancer but is very expensive.

Use of Solution

I have been using it for seven years.

Deployment Issues

No deployment issues encountered.

Stability Issues

SpectroSERVER and reporting databases can grow quickly if you don't keep track of trap storms; this can cause SpectroSERVER to crash and performance issues with reporting.

Scalability Issues

No scalability issues encountered.

Customer Service and Technical Support

Customer Service:

Customer service is very good (10/10).

Technical Support:

The North America support team is excellent (10/10). The LATAM support team have some things to improve (6/10).

Previous Solutions

We did not previously use a different solution.

Initial Setup

Initial setup was complex because deep knowledge about tool architecture and proprietary software is required. In some cases, if you make a mistake during installation or initial setup, the better solution is to reinstall it or reinitialize a DB.

Implementation Team

We implemented it through a vendor team. Their level of expertise is high (9/10).

Pricing, Setup Cost and Licensing

Licensing usually is expensive but cost efficient.

Other Solutions Considered

Before choosing this product, we evaluated Tivoli monitoring.

Other Advice

I recommend you use CA Spectrum mainly to monitor network infrastructure. Use this tool as a manager of managers. Event monitoring is a very powerful functionality. If you want to monitor servers, app and databases, use CA UIM probes instead of the CA SystemEDGE agent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
2 visitors found this review helpful
6e03a2ca 1a5c 473c 90da c118e2e189a9 avatar02316365 d6fc 4756 9f0b 8c9226599ecb avatar?1441888328

3 Comments

Ba1c7421 9f33 4c7a 9c62 c1f591f5eeb2 avatar
Lea GoldbergerCommunity Mgr

In which areas do you feel the LATAM support team should improve on?

Like (0)26 January 17
0f55a136 ffb9 4abb baa3 e141a320704e avatar

Hi Lea,
Business hours and response times.

Like (0)26 January 17
6e03a2ca 1a5c 473c 90da c118e2e189a9 avatar

I consider the best monitoring solution. The ease of integration with Service Desk is one of the most positive points. Highly recommend.

Like (0)18 July 17
Anonymous avatar x30
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