What is most valuable?
The alarm and root cause analysis features are the most valuable to me. These features help to pinpoint causes of outages and performance issues.This ultimately identifies the specific component responsible for an issue thus accelerating problem/issue resolution.
How has it helped my organization?
It has helped to accelerate issue resolution.
For how long have I used the solution?
I supported a client running this solution for about four years.
What do I think about the scalability of the solution?
There were no scalability issues. It integrated easily with the other third-party solution.
How are customer service and technical support?
Which solution did I use previously and why did I switch?
The client had always used CA Spectrum from its inception.
How was the initial setup?
The setup was pretty straightforward, as with most of the monitoring tools. The setup's implementation and the support were straightforward, with the documented support provided.
What's my experience with pricing, setup cost, and licensing?
CA Spectrum is expensive. CA should really consider this factor, as smaller companies would prefer to go for cheaper monitoring tools instead.
Which other solutions did I evaluate?
The customer considered SolarWinds. They eventually opted for CA Spectrum because it proved to manage and monitor their large infrastructures more effectively.
What other advice do I have?
The recent versions of the CA Spectrum, such as version 10, have new added features that give organizations a good ROI.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sep 05 2017