CA SSO Review

We use this tool for multiple applications. It supports Grid Authentication.

What is most valuable?

This solution is meeting our requirements for all of our applications. The newer version supports Grid Authentication.

How has it helped my organization?

This tool helps our organization with multiple applications. The solution is meeting the requirements and it is easy to use.

What needs improvement?

We are looking forward to implementing the uptime automation that was mentioned in the roadmap. We will go with the upgraded tool.

Once CA has finalized the cases that we have brought to them, it will be a better product to use.

What do I think about the stability of the solution?

In terms of stability, it’s good.

What do I think about the scalability of the solution?

The scalability is good.

How is customer service and technical support?

We have used technical support. We used them for a few cases we had during our upgrades. Anytime we need help with troubleshooting, we normally use support. We have spoken with them and they are good. They provide us with the proper solution for most things.

What other advice do I have?

This is a product that I would recommend.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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