CA SYSVIEW Review

We use the predictive analytics with CA Workload Automation iDASH. It's a complex solution but we haven’t run into issues yet.


Valuable Features

We find the predictive analytics to be the most valuable feature. We are using this a lot with CA Workload Automation iDASH and it is really making a difference for everyone involved.

Improvements to My Organization

I wouldn't say that it's improved the way we function, but that doesn’t mean it won’t and we really feel that so far it’s working well.

Room for Improvement

It's a complex solution, but we haven’t run into issues yet. I have heard of issues from others, but we haven’t seen them. Then again, we are not yet using cross-instance job dependencies in Workload Automation, so we're not sure whether there may be an issue there.

Stability Issues

It seems stable enough at this stage, but we haven’t unleashed it fully yet. It seems like it will do well.

Scalability Issues

It is totally scalable. If it wasn’t, we wouldn’t use it. Scalability is an essential requirement.

Customer Service and Technical Support

Technical support is knowledgeable and has improved greatly over the years as previously it wasn’t great. When we open even low-priority cases, they respond quickly.

Previous Solutions

We originally wanted to use JAWS, but we figured eventually that we would go with CA because of what they had to offer.

Initial Setup

Initial setup was complex.

Other Solutions Considered

We compared it with JAWS. We chose CA because it just had everything we needed.

Other Advice

Have a good service contract. We can call on their engineers to come as we paid for a certain amount of time and you need someone to show you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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