We use it to define alarms based on product-provided metrics. In CICS monitoring, we even use autocancel functions based on threshold settings.

Valuable Features

Almost all of the features are valuable but specifically z/OS (base), CICS, IMS and MQ.

The TCP/IP feature is used a little, and the CAPTURE feature occasionally, helping a lot when dealing with some issues.

Improvements to My Organization

One of the most important usage for us is implementation of alarms based on product-provided metrics (especially on loops). In CICS monitoring area, we even use autocancel functions based on threshold settings.

Room for Improvement

Perhaps the IMS monitoring part could be improved (at least according IMS specialists).

Use of Solution

I have been using it for over three years.

Stability Issues

I have not encountered any stability issues. Most issues have been minor errors or performance issues (most of those were handled by appropriate parameter settings).

Scalability Issues

I have not encountered any scalability issues; setting is quite granular.

Customer Service and Technical Support

Technical support is very skilled and helpful.

Previous Solutions

I previously used the BMC MainView family of products. We switched to CA mostly for cost reasons.

Initial Setup

Initial installation and setup is quite straightforward but after that, some customization and planning is necessary if you want to get the best out of the product. But the customization part (or parameters for customization) is quite well documented.

Other Solutions Considered

Before choosing this product, the IBM solution was another option under consideration.

Other Advice

In previous releases, the default setting was consuming too much CPU perhaps, but since 14.1, this was tuned quite well. Still, I would advise checking the interval setting in SCHD* parmlib members in case you want to keep CPU usage by SYSVIEW as low as possible. Using ZIIP is also good thing, where applicable.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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