Initial setup was fairly straightforward and technical support is professional.

Valuable Features

Only the base feature is used.

Improvements to My Organization

It provides much more info regarding the mainframe and interfaces, with ease of use (menus); has many more options available compared to the previous product.

Room for Improvement

Perhaps the CPU usage: When SYSVIEW is accessed via VTAM, the CPU usage is higher than compared to when its accessed via TSO using exactly the same commands, e.g., Display active tasks.

Use of Solution

I have used it for 12 years.

Stability Issues

As mentioned, we did have issues with high CPU usage when accessed directly via VTAM but overcame it when accessed via TSO.

Scalability Issues

We have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is professional and very efficient.

Previous Solutions

We previously used a different solution. The main reason we switched was the cost saving but it also provided much more functionality.

Initial Setup

Initial setup was fairly straightforward.

Pricing, Setup Cost and Licensing

I’m not sure about pricing but we have numerous CA products with an overall pricing and license.

Other Solutions Considered

We evaluated COMPLETE and OMEGAMON.

Other Advice

Do not hesitate; it’s invaluable.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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