Initial setup was fairly straightforward and technical support is professional.

Valuable Features:

Only the base feature is used.

Improvements to My Organization:

It provides much more info regarding the mainframe and interfaces, with ease of use (menus); has many more options available compared to the previous product.

Room for Improvement:

Perhaps the CPU usage: When SYSVIEW is accessed via VTAM, the CPU usage is higher than compared to when its accessed via TSO using exactly the same commands, e.g., Display active tasks.

Use of Solution:

I have used it for 12 years.

Stability Issues:

As mentioned, we did have issues with high CPU usage when accessed directly via VTAM but overcame it when accessed via TSO.

Scalability Issues:

We have not encountered any scalability issues.

Technical Support:

Technical support is professional and very efficient.

Previous Solutions:

We previously used a different solution. The main reason we switched was the cost saving but it also provided much more functionality.

Initial Setup:

Initial setup was fairly straightforward.

Cost and Licensing Advice:

I’m not sure about pricing but we have numerous CA products with an overall pricing and license.

Other Solutions Considered:

We evaluated COMPLETE and OMEGAMON.

Other Advice:

Do not hesitate; it’s invaluable.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.


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