CA UIM (DX Infrastructure Manager) Review

We find that creating dashboards are simple and integrations work well

Valuable Features

  • Scalable monitoring
  • Integration of all monitoring on one tool.
  • Simplicity on creating dashboards.

Improvements to My Organization

Optimizes delivery of managed IT services with CA Nimsoft Monitor.

Room for Improvement

Implementations, operations and technology departments are benefiting most from this tool.

Use of Solution

3 years

Deployment Issues

Yes, at the first time of implementation, we encountered many issues with the tool, all due to a wrong configuration of the disks on database server.

Stability Issues

Yes, it was unstable for couple months due to the main component that inserts the QoS data on Nimsoft database.

Scalability Issues


Customer Service and Technical Support

Customer Service:

On scale from 1-5 (1=worst, 5=best), 4.

Technical Support:

On scale from 1-5 (1=worst, 5=best), 4.

Previous Solutions

Yes, the main reason for change were high support costs and a difficult management tool.

Initial Setup

It was complex, due to the configuration that we already had with another tool, implementing everything again took us longer than planned; it really is a difficult tool to configure, specifically in our infrastructure.

Implementation Team

Vendor Team, the provider level is poor, finally was configured by a CA Engineer.

Other Solutions Considered

CopperEgg, Splunk.

Other Advice

Discuss whether it is feasible to do so through this tool, because the administration is complex, I recommend that due to the integrations with network monitoring, servers, SAN, VMware, etc., it's worth buying.

Disclosure: My company has a business relationship with this vendor other than being a customer: Nimsoft partner
1 visitor found this review helpful

Very Good info Thanx for sharing

31 March 15
Ravi SuvvariReal UserTOP 5LEADERBOARD

Very valuable inputs regarding CA Unified Infra monitor ; Thank you for sharing Ravi Suvvari

07 April 15
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