What is most valuable?
How has it helped my organization?
We're able to respond quicker to incidents.
What needs improvement?
Dashboards +++ and correlation creation tool (instead of NAS)
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
Yes, Q issues at very slow dashboards (flash!!!)
What do I think about the scalability of the solution?
How are customer service and technical support?
4 out of 5 Technical Support
6 out of 5
Which solution did I use previously and why did I switch?
Many (10+). We switched to centralize on one tool.
How was the initial setup?
What about the implementation team?
Both in-house and with a vendor team
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?