CA UIM (DX Infrastructure Manager) Review

Consolidated multiple enterprise monitoring tools into a single toolset.


What is most valuable?

Extensibility - ability to centrally manage large enterprises.

How has it helped my organization?

Consolidated multiple enterprise monitoring tools into a single toolset (Nimsoft). Reduced staff required to support the enterprise.

What needs improvement?

Reporting.

For how long have I used the solution?

Approximately five years.

What was my experience with deployment of the solution?

Minimal, if any.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

6/10.

Which solution did I use previously and why did I switch?

We previously used Solarwinds Orion (NPM), and IBM Netcool. The main issues with them were scalability, features, and cost.

How was the initial setup?

It was complex due to the size and requirements of our company. Most deployments are typically not as complex.

What about the implementation team?

Primarily our in-house team.

Which other solutions did I evaluate?

  • BMC Patrol
  • IBM Netcool
  • HP Operations

What other advice do I have?

Ensure that you have a competent and experienced person doing the initial architecture.

**Disclosure: My company has a business relationship with this vendor other than being a customer: CA partner
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author avatarRavi Suvvari
Top 5LeaderboardReal User

Very valuable inputs regarding CA Unified Infrastructure ; Thank you for sharing Ravi Suvvari