CA Unified Infrastructure Management Review
The ease of scaling out your initial setup, the distributed architecture as well as the high availability are all differentiators.


Valuable Features

  • Scalability
  • High availability
  • Distributed architecture
  • Supported platforms

Improvements to My Organization

It has simplified our architecture when compared to our previous solution. We now have less servers, and just one solution to monitor all environments (LAN, DMZ).

Room for Improvement

Administration interface, in particular the infrastructure manager. The event console could also use a make-over.

Use of Solution

I've been using it for two years, including Nimsoft v7.

Deployment Issues

There are no issues if you are well prepared.

Stability Issues

No issues were encountered.

Scalability Issues

No issues were encountered.

Customer Service and Technical Support

Customer Service:

It's very good.

Technical Support:

It's very good.

Previous Solutions

We previously used CA Unicenter NSM, but we switched to UIM because NSM was an end of life product and CA no longer supported some common platforms (like RH64bit agents).

Initial Setup

It's relatively straightforward, as we spent lots of time on the assessment and architecture analysis.

Implementation Team

We implemented it in-house.

Other Solutions Considered

  • SCOM
  • Spectrum
  • Tivoli

Other Advice

If you have a highly heterogeneous environment, CA UIM has the best chance of supporting all of your platforms (including probes for more exotic ones). The ease of scaling out your initial setup, the distributed architecture (Nimsoft has its roots in the service provider world) as well as the high availability are all differentiators.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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