CA Unified Infrastructure Management Review

Alarm management capabilities, extensible architecture and the hub queues configuration are some of the reasons we like this solution.


Valuable Features

Almost all the features are interesting, but the most valuable ones are:

  • Infrastructure monitoring (agent/agentless) covering networks, servers, databases, applications, virtual platforms, and a cloud environment
  • Alarm management capabilities
  • Hub queues configuration (SSL, post alarms and metrics, etc.)
  • Powerful UMP portal (especially for dashboards and reporting)
  • Extensible architecture

Improvements to My Organization

It has provided insight on almost all our information system components/layers using a single unified solution.

Room for Improvement

Product stability and performance, especially in Linux environments needs to be improved.

Use of Solution

I've used it for six months, mainly through testing it in a big bank context with a clustered architect.

Deployment Issues

No issues encountered.

Stability Issues

There were some issues in displaying metrics in a large environment.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Excellent.

Previous Solutions

We already used v7, but we upgraded to the latest version because of the new enhancement described in the product release notes.

Initial Setup

It's a complex setup based on clustering and failover. We defined a primary and secondary NMS and hubs.

Implementation Team

The implementation has been done through a third-party team including product experts (neither the vendor or an in-house team).

Other Solutions Considered

We did evaluate other products,

Disclosure: My company has a business relationship with this vendor other than being a customer: CA Partner
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