CA UIM (DX Infrastructure Manager) Review

For me, the most valuable feature is multi-tenancy as it can monitor networks and applications simultaneously.


Valuable Features

For me, the most valuable feature is multi-tenancy as it can monitor networks and applications simultaneously. That's a big help for me.

Improvements to My Organization

The centralized dashboards and many monitoring tools have made our organization a lot easier to manage.

Room for Improvement

It needs to be more stable and have improved reporting. This would make it better out-of-the-box.

Deployment Issues

No issues with deployment.

Stability Issues

Once in a while it lags, but it hasn’t become a big issue.

Scalability Issues

It has adapted well over the years. No issues here.

Customer Service and Technical Support

I would give them a 7/10. They are quite knowledgeable and have helped us on the few occasions we have needed them.

Previous Solutions

We could combine many tools, so this was extremely useful and saves us a lot of time. That's why we switched.

Initial Setup

The initial setup was straightforward.

Other Advice

You shouldn't implement it in Windows, and do it in a different database, preferably an Oracle one.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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