CA UIM (DX Infrastructure Manager) Review

It’s easy to deploy and manage, and I can use the Drag and Drop feature to build dashboards within minutes. Its performance reporting needs some improvement.


Valuable Features

I can use the Drag and Drop feature to build dashboards within minutes.

Room for Improvement

CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth).

Use of Solution

I have been using it since 2014.

Deployment Issues

No problems; it’s easy to deploy and manage.

Customer Service and Technical Support

CA’s technical support team is very supportive.

Previous Solutions

My customers were happy with CA eHealth. However, CA announced it would stop selling eHealth to new customers, so we did not have any other option but to sell CA UIM.

Initial Setup

Installation is easy and straightforward.

Implementation Team

I implemented this product. As I’ve written, this product’s installation is easy and straightforward, so I don’t have any implementation advice.

Pricing, Setup Cost and Licensing

This product is expensive compared to other vendors (SolarWinds, ManageEngine).

Other Advice

Just follow the prerequisites, and a step-by-step installation guide is available on wiki.ca.com.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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