CA UIM (DX Infrastructure Manager) Review

Probes are easy to deploy, and it is lightweight. An advanced correlation option should be included out of the box.

Valuable Features

  • Easy deployment of probes
  • Configuration

Improvements to My Organization

  • Simple architecture
  • Lightweight software, which uses less hardware resource

Room for Improvement

Event correlation: Compared to other tools, it has less out-of-the-box correlation. I agree that any type of customization can be done by LUA scripting. However, an advanced correlation option should also be included out of the box.

Use of Solution

I have been using it for two years.

Deployment Issues

I did not encounter any deployment issues.

Stability Issues

The NAS probe has a performance issue. When there is huge number of incoming events, NAS fails to process them.

Scalability Issues

I did not encounter any scalability issues.

Customer Service and Technical Support

Customer Service:

The solution provided by CA Support (Nimsoft) is not fully trustable or reliable. Sometimes we have received good advice.

Technical Support:

Technical support is 5/10.

Previous Solutions

We previously used Tivoli and CA NSM, which are outdated and are no longer supported. Hence, the organization decided to use UIM.

Initial Setup

Initial setup was simple.

Implementation Team

I implemented it myself.

Other Advice

It’s easy to implement. A good solution for medium environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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