CA Unified Infrastructure Management Review

It's less resource demanding and has more functionality out of the box than HPE Operations Manager and SCOM.


What is most valuable?

Monitoring infrastructure and business applications are the most valuable features.

How has it helped my organization?

By getting an early warning about problems, services can have high availability and perform well. In addition, we can respond automatically to failures so services can be recovered immediately.

What needs improvement?

It would be good to implement views showing the aggregated status graphically. For example, they could use colors reflecting the status, and the possibility to drill down to detailed information. The views should be configurable so the administrator can organize them the way he wants. Dynamic views should be supported. That means the members of the views changes based on conditions defined by the administrator.

For how long have I used the solution?

I have been using this solution for over five years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How is customer service and technical support?

Technical support is good.

Which solutions did we use previously?

We were using HPE Operations Manager and SCOM. We switched because it's less resource demanding and has more functionality out of the box. Especially when it comes to support for different monitoring techniques, so that fewer custom-made solutions (scripting, etc.) are required. There are probes available for most kinds of monitoring metrics, applications, and operating systems.

How was the initial setup?

Setup was very straightforward. It's possible to have a fully functional monitoring system up and running within one day by use of the easy-to-use setup procedures and the automatic robot deployment functionality.

What's my experience with pricing, setup cost, and licensing?

The license cost depends on the number of probes and robots. I advise customers to be selective with which probes to deploy on the different servers.

Which other solutions did I evaluate?

We looked at SCOM and HPE Operations Manager (OpenView).

What other advice do I have?

Be aware of your exact needs so you can ensure the product will meet your needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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