CA Unified Infrastructure Management Review

Provides complete IT infrastructure monitoring, which includes servers, applications, database, cloud, and network devices


What is our primary use case?

Complete IT infrastructure monitoring including servers, applications, database, cloud, and network devices.

What is most valuable?

  • Ease of usage for administrators.
  • Flexibility with monitoring and statistics collection.
  • Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports.
  • Dashboards are pretty good.

What needs improvement?

  • Stability
  • Alarm segregation

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

WASP failed to start on time.

What do I think about the stability of the solution?

Yes, prior to version 8.5.

How is customer service and technical support?

An eight out of 10.

Which solutions did we use previously?

No.

How was the initial setup?

Initial setup was a straightforward and a comfortable operation.

What about the implementation team?

Vendor plus in-house.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Reasonable setup cost and licensing prices.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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