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CA UIM (DX Infrastructure Manager) Review

We can quickly do all the admin functionality we need, without reducing the cycles

Video Review:

How has it helped my organization?

It reduced cycles for a lot of quick out-of-the-box functionality. 

It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment.

What is most valuable?

Easy admin functionality. You can quickly do all the admin functionality without reducing the cycles. 

What needs improvement?

Continue to advance the filter capabilities, and more input fields.

What do I think about the stability of the solution?

It's very great, it's always up, it's available; don't have any outages.

What do I think about the scalability of the solution?

Great. It's easy to push out across numerous servers. Very scalable. 

How are customer service and technical support?

Resolution of problems happens quickly. If not, it gets advanced to product support and they do an exceptional job working with us.

Which solution did I use previously and why did I switch?

We used eHealth, which was owned by CA. It was getting close to end of life, and it was also stuck on SNMP version 2. Moving to UIM allowed us to remove ourselves from the REST registry, and start doing agent deployment.

What other advice do I have?

I give it an eight out of 10, for dependability, reduced cycles, and functionality.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Highlights
Pros
It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment.Easy admin functionality. You can quickly do all the admin functionality without reducing cycles.It's easy to push out across numerous servers. Very scalable.
Cons
They need to continue to advance the filter capabilities, and provide more input fields.
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