Currently, we are building a visibility dashboard which allows our level-1 and level-2 engineering teams to actually look at the events, and be able to designate which ones are critical, which are important. It alerts them. They are able to simply look at a dashboard to be able to predict and resolve issues.
The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe.
CA has been very famous for the mainframe. I think that's actually the edge, by the way, for CA products, as there are many, many dotcom products that don't touch mainframes. I think that CA should still keep that.
The area where CA is changing is, I'll give you an example. The fresh technology should have been out a long time ago. But it appears to be we're catching up on the UIM, because Microsoft basically says they are not going to support the fresh, starting next year. That means they are a little bit behind on the waves in the architecture, etc. I think that can be improved.
Another thinking is, if the developer can get to the level-1 engineer level, they will develop a better product. I suggest the developers at CA really work as a level-1 engineer, because then you have a different sort.
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.