CA Workload Automation Review

We have a robust architecture that runs over 10,000 jobs a day. I'd like to see iDASH integration with monitoring, but I believe that's coming.


Valuable Features

In our current environment, we have a large community of users. So Workload Automation helps us with our complex job scheduling with automating placements.

Improvements to My Organization

I believe it's a mission-critical application that is required within the company because everything requires to be scheduled. Everything needs to move. In today's economy, everything is 365-24/7.

In all aspects of the company, whether you're in the actual trading or in the wholesale or retail space, you're our internal client and we treat you like a customer. Ultimately, we're in operations.

Room for Improvement

It needs more complex scheduling capabilities on the end points. For that to happen, you really need the next version of AutoSys that has the ability to do that. We used it as an opportunity to test out what that next version going to look like, so when we deployed enterprise-wide, we had a little bit of understanding of how it's going to work.

Also, it shouldn't take longer than six months to do a deployment. I heard good things about being portable, meaning CA is able to introduce a lot of agents as packages on top of your existing environment that you're going to add. That's some of the good things that I'm hearing and I'm looking forward to seeing those because our business requirements always expand.

I'd also like to see iDASH integration with monitoring, which I think is up and coming.

Use of Solution

I've used it for almost 3 years.

Deployment Issues

I've had no issues deploying it.

Stability Issues

We've had stability issues, but CA's pretty prompt about fixing things for us. We've had commonly-known bugs that are fixed after an upgrade.

Scalability Issues

It's been scalable. Architecture-wise, it's pretty robust, and we've been able to work it out with CA. We run over 10,000 jobs a day.

Customer Service and Technical Support

Technical support is relatively on the upper hand of some of the companies that we deal with because we do have dealings with our account management team. When we have a major deployment, the support team is made fully aware of that. If, for example, if we're doing a deployment on the weekend, we have a 1-800 number that we can call. It's been great.

Initial Setup

For the original implementation, I wasn't involved, but we are moving to a newer release. We have built an environment where I was involved. Complexity-wise, it's more or less a specific business requirement that we needed.

Other Advice

At this moment, we've been pretty long-term customer with CA. I don't think there's any product out there that we're going to be willing to switch out at the moment, given what their customer base is, what the capabilities of the product and how it fits into our model.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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