CA Workload Automation Review
Granular Security enables self-service role-based access. There are still too many screens and the use cases need to be handled in a more "compact" way.


What is most valuable?

Granular Security enables self-service role-based access. JIL language is always a big accelerator for creating/editing job flows efficiently.

Great at handling timezones and daylight savings adjustments.

How has it helped my organization?

Self-Service has enabled the support team to move from being a bottleneck to being the go-to team for expertise and advice and to focus on maintaining the infrastructure.

What needs improvement?

Despite the commitment of the development team to improve the UI since version 11.3, the WCC module still lacks true quality. There are still too many screens and the use cases need to be handled in a more "compact" way.

For how long have I used the solution?

We've been using v11.3.6 for 18 months, and the tool in general since 2006.

What was my experience with deployment of the solution?

We had no issues with the deployment.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

We've had no trouble scaling it for our needs.

How is customer service and technical support?

Customer Service:

The user conference is a great way to catch the attention of the development and product management team. In general they are keen to discuss functionality and open to (good) suggestions

Technical Support:

Technical support is overall very good both in turnaround time and quality, but a bit less so for challenging issues which can take a while to find their way to the right technician unless they are an emergency

Which solutions did we use previously?

BMC Control-M was richer in functionality but overly complex and cumbersome. Also, it is worth noting that product failover incurs an immediate outage (as long or short as your failover technology will allow it to be) whereas the Autosys outage is incurred during a maintenance window and functionality is maintained during the failover.

How was the initial setup?

The initial setup was not hugely complicated, but do set aside four to six man-months if you are not using specialist services. The product does require some careful thinking around the High Availability and security sides. Thorough qualifications testing is recommended for a scheduler, too.

What about the implementation team?

If you don't buy competence, you will need to build it internally which takes time. The recent versions of the product are a lot more complex than the relatively simple 4.0.

Which other solutions did I evaluate?

control-M

What other advice do I have?

Get some specialist help if you don't have internal knowledge.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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