What is most valuable?
The ease of using the scheduling feature of CA Workload Automation ESP Edition for Mainframe is valuable to us. Also, being able to configure dependencies and trigger file related processing is a big thing for us. We're starting to get into some of the DB2 plugins as well. We just keep adding functions and learning more.
How has it helped my organization?
It has streamlined our scheduling and cut down our overall run time; not in half, but significantly. It's really been great.
What needs improvement?
We Received a 'Not active. "Scan Failed"; "The 'path/file' does not exist or not a directory" error message/email on one of our event level file triggers. Both clusters were down due to maintenance resulting in this error message. In order to make this active, we had to manually suspend and resume the event. We are requesting an automated process where no manual intervention is needed to make those event level FT's active again and/or preventing that error.
I’d like to have the ability to restart a failed file scan on the mainframe.
What do I think about the stability of the solution?
Stability has been very good.
How is customer service and technical support?
Technical support has been great. They've always helped out. Even if it took a couple weeks or a month, they've always come back with a solution.
Which solutions did we use previously?
Our company was using a mainframe scheduler that didn't connect to the distributed systems. We were porting to Windows and we needed a job scheduler that was Windows compatible. I'm not sure what other tools management looked at, but I know this was the best solution.
When working with a vendor, I evaluate their helpfulness and the quality of their technical support. Also important is the ease of contacting them and getting an answer back.
How was the initial setup?
For initial setup, we had a CA team there for several weeks ahead of time. Anything is a little complex when you're going from a tool you've been using to a brand new tool. We learned a lot from them, but once we reached a few months out after the initial setup, we learned much more. There was a steep learning curve. But, it's been a great product. It's better than the previous product. Our needs were expanding, so it was where we needed to go. It has been great.
What other advice do I have?
Give it a try and call me if you need. I'm open to questions and helping. It's been a great workload automation tool for us.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Dec 08 2016