CA Workload Automation Review

Some of the valuable features are the automation of patch process and reporting. SQL server clustering is not supported.


What is most valuable?

  • Automation of patch process
  • SQL integration
  • Reporting

How has it helped my organization?

It has improved our organization by automating processes in a centralized platform. We are more productive and we can provide a better value to the business.

What needs improvement?

SQL server clustering is not supported.

For how long have I used the solution?

We have been using the product for seven years.

What do I think about the stability of the solution?

Maintenance to the database must be performed to prevent stability issues.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How is customer service and technical support?

The technical support is good.

Which solutions did we use previously?

We previously used SQL but that solution is very limited.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Validate how many agents you need beforehand.

Which other solutions did I evaluate?

We evaluated JAMS.

What other advice do I have?

I recommend that they evaluate a high availability infrastructure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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