Calabrio Review

The self serve and workflow features have been of great value to us.


Valuable Features

The self serve and workflow features have been of great value to us.

Improvements to My Organization

It has enabled us to improve the process for requesting, approving and booking offline activity.

Room for Improvement

15 minute intervals across the solution would be of great value.

Use of Solution

Personally, around 10 months.

Deployment Issues

I wasn't involved in the deployment of the solution. However, ongoing configuration is smooth with great support from Calabrio.

Scalability Issues

We have worked with Calabria to help us get the most from the product in terms of multi skilling.

Customer Service and Technical Support

Customer Service:

The customer service has been excellent.

Technical Support:

We have received excellent remote and on site support.

Previous Solutions

The solution was already in place when I joined our company.

Initial Setup

From discussions with colleagues the initial setup was straightforward in that appropriate training was received and the system is laid out very logically.

Implementation Team

All suppliers we dealt with, and calabrio themselves were excellent.

Pricing, Setup Cost and Licensing

Project your costs forward.

Other Solutions Considered

A number of products were evaluated and Calabrio was the best fit.

Other Advice

We look forward to future upgrades and getting even more from the system.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Orlee GillisConsultant

How would 15 minute intervals change your experience?

10 October 16
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