Carbon Black CB Defense Review

Good security with a straightforward setup but requires better compatibility with other solutions

What is our primary use case?

We primarily use the solution as endpoint security.

What is most valuable?

The security, specifically the endpoint security that the solution provides, is its most valuable aspect.

The initial setup is pretty straightforward.

What needs improvement?

The solution needs better overall compatibility with other products.

For how long have I used the solution?

I've been using the solution for less than a year. I've only really been using it for the last one or two quarters of this fiscal year. It hasn't been a very long time yet.

What do I think about the stability of the solution?

The solution is quite stable. We find it to be a reliable product. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution can scale if you need it to. That's not a problem at all.

We have more than 10,000 people using the solution currently.

How are customer service and technical support?

When it comes to technical support, so far it's been good. We've been pretty satisfied with their level of support. They are responsive and knowledgeable and we know we can get help when we need it.

Which solution did I use previously and why did I switch?

We were not using any other product before we started using this solution. That said, we registered for other products too and finally decided to go with Carbon Black after trying out other options.

How was the initial setup?

The initial setup isn't really complex. It's pretty straightforward. Those implementing the solution shouldn't have a problem getting it up and running.

The deployment only really took a few months. It was an okay process.

You need very little maintenance on the product. We have about two people here who manage it without any issues.

What other advice do I have?

We're just a customer. We don't have any business affiliation with Carbon Black.

We're currently using the latest version of the solution.

Overall, I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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