Centreon Review

Improved our awareness of how well our network is running and of network faults


What is our primary use case?

Monitoring our telecommunications network.

How has it helped my organization?

It has improved our awareness of how well our network is running and of network faults within our infrastructure.

What is most valuable?

All of it is valuable: 

  • ability to schedule downtime
  • intensity or depth of monitoring which it does
  • different plugin packs
  • Centreon MAP
  • Centreon BI.

What needs improvement?

I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's very stable. I have never had any issues with the product.

What do I think about the scalability of the solution?

It's absolutely scalable. We're monitoring 1200 hosts from a single server, and you can have multiple pollers. We've just implemented five pollers across our different states in Australia. We're just pushing out the configuration to those pollers.

How is customer service and technical support?

We have only required technical support for Centreon MAP. Generally, because I've used Centreon for a long time, it's fairly intuitive in my opinion. For the infrequent help we have requested, they're good at providing assistance.

Which solutions did we use previously?

Since I've been at Opticomm, we've always used Centreon. Prior to that, I've used a number of different management platforms. I'm a Netcool certified engineer so I've used Netcool, I've used HPE OpenView, Network Node Manager. I've used a couple of other platforms. I've obviously used Nagios. The main reason why I switched to Centreon was the graphical interface.

How was the initial setup?

The setup was very simple. It's pretty much all automated.

What's my experience with pricing, setup cost, and licensing?

Excellent value.

Which other solutions did I evaluate?

We looked at:

What other advice do I have?

Clearly understand what you want to be able to monitor. Clearly understand what alarms, what things you actually wish to monitor, before you start implementing. There are so many options for configuration and optimization that you really need to be able to map it out beforehand. Design and put down what you want to achieve. Don't just jump in and start adding things.

It's a great product, it's very flexible. There is a lot of customization you can do with the product. It has numerous add-ons that can enhance the functionality of the product.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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