What is our primary use case?
We recommend to clients who are installing applications that they can work with Check Point Next Generation Firewalls. Our role is to support our customers in terms of their migration, firewall room cleanups, and implementing all the security features that the firewall has.
Our clients have branch offices in Mexico and Bermuda. Check Point is one of the top names in these areas.
How has it helped my organization?
Our clients come to us to fix holes in their endpoint security management infrastructure, which might be letting things through like ransomware. We recommend Check Point Firewalls and some other endpoint security management solutions to mitigate these risk factors. We use this solutions to help build a perimeter for the company, as it helps filter threats from affecting our clients' infrastructure.
What is most valuable?
The application authentication feature of Check Point is the most valuable as it helps us keep users secure.
It works smoothly when managing clients' on-premise and cloud firewalls.
What needs improvement?
Permissions from the client regarding troubleshooting and how well we can packet capture have not been smooth.
Check Point should quickly update and expand its application database to have what Palo Alto has.
There have been some issues with third-party integrations.
For how long have I used the solution?
I've been using Check Point Firewalls since 2012. This was right from the beginning when it was hardware from Nokia and the R65 and R66 models. So far, that has gone well.
What do I think about the stability of the solution?
They are stable. There are no standalone Check Point boxes. If a module goes down, it doesn't affect the base as a whole. Check Point Firewalls have nice redundancy.
What do I think about the scalability of the solution?
Scalability is a good feature that this solution has. It is easy scale out and do site-to-site implementations. Sometimes, you have to clean the OS or RAM to free up availability. However, if you do this, then there are generally no issues with scaling it.
How are customer service and technical support?
The documentation is really good.
Their support guys response is really quick. Though, sometimes it takes them more than four to five to get back to us via email and acknowledge an issue. If you have the diamond support, it is definitely fast. However, if you don't have that sort of expensive after-sale support, then it is a problem to engage a Check Point technician at a very fast pace.
We actively participate in the community group.
Which solution did I use previously and why did I switch?
Our clients are migrating over to Check Point NGFW from Cisco, Juniper, and Fortinet because they want the Check Point Application Intelligence feature.
How was the initial setup?
We set up the management tool for the clients to manage all their infrastructure.
The migration is generally seamless and takes one shift or day (about nine hours).
We migrate clients to Check Point from other solutions. We also have situations where it's a clean install for deployment, which is the most common scenario.
What about the implementation team?
We are working with Check Point Firewalls to provide installation, migration, updates, setup, etc.
In the beginning, we needed help from the vendor with the setup. The support was good.
What was our ROI?
Our clients have seen ROI.
What's my experience with pricing, setup cost, and licensing?
Cisco pushes clients to purchase their hardware, and this is not the case with Check Point. This helps to easily manage costs.
Which other solutions did I evaluate?
There are now more competitors in the market, like Palo Alto and VMware.
Palo Alto is a bit more smooth and cost-efficient than Check Point. Palo Alto has Unified Threat Management (UTM) coupled with a dake lake database that is huge. Also, its migration is more smooth than Check Point's.
What other advice do I have?
Look for a software with licenses that support the features you want. I would recommend doing an RFP before purchasing. Get in touch with Check Point's sales team and compare it with other solutions.
Check Point features are always evolving. They try to stay abreast of the market. I would recommend not using older, obsolete models of Check Point because of this.
I would rate this solution as an eight out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Which version of this solution are you currently using?