Check Point NGFW Review

A scalable solution, but has inadequate tech support and a somewhat complex initial setup

What is our primary use case?

I am using Check Point Next Generation.

What is most valuable?

The solution boasts a host of features that we like. 

What needs improvement?

Tech support should be improved. There are times when the technical team fails to understand things at the ground-level. 

The dashboard can stand improvement. 

The solution is overly expensive. 

The initial setup is a bit complex. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Technical support could be better, as the tech team at times does not manage to understand ground-level issues. 

How was the initial setup?

The setup is somewhat on the easy side, but certain things are complex. While the solution is a little easier to manage than Palo Alto, I was forced to make comparisons between the two products. 

What's my experience with pricing, setup cost, and licensing?

The price is too high. 

What other advice do I have?

The solution is geared towards organizations hosting more than 50,000 employees.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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