Cisco ASA NGFW Review

We find this product scalable and stable.


What is our primary use case?

We primarily use this product for networking. We are a Cisco shop, as far as networking goes.

What needs improvement?

I think the room for improvement of this solution is that there is a need for more of an application awareness capability. I just don't think it has the application awareness. It obviously looks at ports and what not, but it is not necessarily able to identify applications by their action, and what they're doing.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We have not encountered issues with stability of the solution.

What do I think about the scalability of the solution?

The scalability is fine. We have no problems with the solution. We have two of them in a standby configuration.

How is customer service and technical support?

If I were to rank the tech support, I would give it an eight or a nine. They have not been able to resolve all of my problems. I had to find my solutions on the web myself. I found other users with similar issues to what I had experienced. Then, I resolved the issues by myself.

What's my experience with pricing, setup cost, and licensing?

I would consider this solution on the "high end" of the pricing spectrum.

Which other solutions did I evaluate?

I have considered Check Point and Juniper in the past.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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