Cisco ASA NGFW Review

Data protection is a big benefit we see but some of their features need to be improved


What is our primary use case?

Our primary use case is for security. We are a bank in India and the data is very important for us. We use ASA for our security and protection.

How has it helped my organization?

Data protection is a big benefit we see from this solution. It protects our customers, our customer's accounts, and money, as we are one of the biggest banks in Egypt and the Middle East.

What is most valuable?

Its ability to discover attacks is a valuable feature. All of the other features that have to do with security are good.

What needs improvement?

Some of the features, like the stability, need to be improved. 

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

The scalability is good. 

How are customer service and technical support?

Their support is good and helpful but sometimes it takes them a while to respond. We have been stuck in critical situations so we opened a critical ticket but it took them a while to respond. 

How was the initial setup?

The initial setup is easy. If we have an issue we contact their support. 

What about the implementation team?

We implemented ourselves. 

What other advice do I have?

I would rate it a seven out of ten. I would recommend this solution to a colleague. No product will give you 100% of what you're looking for but this solution is close. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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