Cisco Cloud Services Router Review

It provides peace of mind because it is a stable product


How has it helped my organization?

It provides peace of mind because it is a stable product that you aren't going to lose sleep over at night wondering if it will be running or not.

It is an all-inclusive solution.

What is most valuable?

  • Reliability
  • Cost-effectiveness
  • Portability
  • Security

What needs improvement?

I would like the ability to moderate between devices on-premise to off-premise. This would be a vast improvement.

In the next release, I would like them to add the ability to track a security feature to track the various IPs that come in.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

In AWS, the size of my environment is relatively small at the moment. I only have 45 VMs.

How is customer service and technical support?

Our experiences with their technical support have been positive.

How was the initial setup?

The integration and configuration of the product in our AWS environment was mostly straightforward.

What was our ROI?

It is sort of like insurance. You hope you never have to use it. We pay a premium, hoping that the service never goes bad on us.

What's my experience with pricing, setup cost, and licensing?

Purchasing the product on the AWS Marketplace was very simplistic. Our organization was trying to centralize our billing costs, and simplicity was best.

The pricing is fine, though it might have been cheaper going through a partner or doing a direct buy.

What other advice do I have?

Cisco has been around for years. It is solid and has one of the most recognized brand names in the world.

It does integrate with another product that we run for our firewalls.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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