Cisco Cloud Services Router Review

Purchasing through the AWS Marketplace was easy; click a button and you have it

What is our primary use case?

We use it to create a transit VPC within multiple AWS accounts.

How has it helped my organization?

It allowed us to create a more secure VPN than we would have been able to do without it.

What is most valuable?

It is supported by Amazon. They had documentation on how to set it up. It was supported by Amazon, so if I had problems, I could get help from Cisco or Amazon.

What needs improvement?

It is too complex. It is not easy to set up, even with the documentation that they provided. It is a little confusing.

I would like a GUI interface. The command line is not very straightforward, especially if you don't use it every day.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is great.

What do I think about the scalability of the solution?

Scalability is very good, as long as you are paying for the licensing to support it.

The size of our environment is about 400 servers and 300 users.

How is customer service and technical support?

If we needed technical support, we would call Cisco and ask for assistance.

How was the initial setup?

The integration and configuration were complex. It was not easy to set up. We had to use a lot of Cisco's help.

It is not being used with anything else. It is its own standalone thing.

What was our ROI?

It just makes our lives a little easier.

What's my experience with pricing, setup cost, and licensing?

The cost needs improvement. It is very expensive through the AWS Marketplace.

Purchasing through the AWS Marketplace was easy; click a button and you have it. Our organization saw it was in Cisco's documentation, and that is how we set it up.

What other advice do I have?

The product is fantastic. It just costs to keep it running. If you have the revenue for it, it is a good product. My current business is small, so we can't use it, as it's too expensive. Though, it would be a good product for a mid-to-large size business,

We use both the AWS and on-premise versions, but I don't have experience with the on-premise version.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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