What is our primary use case?
My experience with Cisco DNA Center is with selling it and receiving feedback from my customers. I have not personally done any configuration or management with it.
I have worked with the demo and also presented it to customers.
My clients use this solution to give them more visibility into their network, and the management mode helps with to troubleshoot and fix problems.
What is most valuable?
People like to use the dashboards to get an overview of their network.
If you have a bottleneck in your network then this solution can fix it.
DNA Center is easier to use than Fortinet FortiManager.
What needs improvement?
The pricing of this solution could be improved.
There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers.
This solution does not support IP version 6.
I would like to see better integration with Cisco Meraki.
For how long have I used the solution?
I have been working with this solution for about a year.
What do I think about the scalability of the solution?
It is easy to expand this solution because it is easy to configure, add new sites, and get bigger because you already have the plan. With the configuration already done, it's just plug and play.
The only problem with scaling DNA Center is that it doesn't support IP version 6 yet.
Our clients have between 3,000 and 8,000 users.
How are customer service and technical support?
We have not been in touch with technical support for this solution.
Which solution did I use previously and why did I switch?
I have experience with several solutions including FortiManager. Cisco DNA center is easier to use. Also, competitors like Fortinet and Aruba do not have a similar system. They are working on it and trying to get it, but they just don't have a DNA Center.
How was the initial setup?
The initial setup is easy and straightforward if you follow the steps and you have a normal network. However, if you have an advanced network and a lot of things to think about then it can be an issue. For example, if you have a network with a lot of VRFs then it may be an issue because DNA Center can't handle it. If you are starting from a greenfield rather than a brownfield then it should be easier.
What other advice do I have?
My advice for anyone who is looking into implementing this solution is to start with Cisco Assurance and do the mapping of the network. I would suggest asking for help from the partners to help with the installation. You can do it on your own but you will easily save the money that you spend on the consultants because they are experts. You will not waste time getting it up and running, and you will be back on track quickly.
This is a good solution but nothing is perfect. That said, they are ahead of the other vendors.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?