Cisco Enterprise Routers Review
It's easy to deploy if you know what you are doing, but if you want to improve, you have to upgrade the hardware.


Valuable Features

SIP and MGCP - the router is a voice gateway router which terminates all calls to and from the PSTN.

Improvements to My Organization

Automatic calls routing depending on certain conditions such as dialled digits and received calls. We can automatically select which telecom provider to use for certain calls.

Room for Improvement

Nothing that I can think of. If you want to improve, you have the choice to upgrade the hardware.

Use of Solution

I've used it for four years.

Deployment Issues

No issues encountered.

Stability Issues

It's been very stable since deployment.

Scalability Issues

No scalability issues.

Customer Service and Technical Support

Customer Service:

Excellent customer service.

Technical Support:

I never had an issue yet with this product which required TAC intervention but from my previous experience Cisco TAC support is the best.

Previous Solutions

We were using the old Telco PABX and had to switch over to VoIP because it was irrelevant and incompatible.

Initial Setup

It's easy to deploy if you know what you are doing, and have a proper migration plan.

Implementation Team

It was an in-house deployment.

ROI

It's high.

Pricing, Setup Cost and Licensing

It's worth the price you pay.

Other Advice

It's best for branch office deployment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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