What is our primary use case?
We use these switches to improve client connections.
We're a manufacturing facility — we have POCs and terminals. We have maybe 90 to 100 users with desk phones, and roughly 20 printers.
We don't perform maintenance ourselves. A third-party company handles the maintenance. We also outsource other vendors to help us with some complex configurations that we've had implemented.
What is most valuable?
I would like to have a way to access a graphical web interface, but they either have an outdated iOS or they don't work well with Flash. They don't work well or show us enough details. They don't show errors or bandwidth on particular reports.
What needs improvement?
I don't know if there were optional models, but the models that we bought don't have a redundant power supply. It would be nice if they had higher wattage for PoE+.
It would also be nice if they didn't have plastic faceplates that break easily.
For how long have I used the solution?
I have been working with Cisco Ethernet Switches for over 13 years.
What do I think about the stability of the solution?
These switches are both stable and scalable.
How are customer service and technical support?
Cisco's technical support is usually quite helpful.
How was the initial setup?
The initial setup is not complex, but it's not easy either. I know what to do with Cisco switches, but we had one FortiGate switch that we used to connect our firewalls which I liked because it was easy to set up and had a nice interface.
What about the implementation team?
Deployment was easy. I just took it out of the box and configured it. Deployment only took a few hours. I deployed them myself.
What was our ROI?
We haven't seen any gains as of yet.
Which other solutions did I evaluate?
I am interested in switching over to Fortinet FortiSwitches. I've been checking them out, comparing the price, features, and compatibility compared to Cisco Ethernet Switches. It may be a mixed environment for a while.
We're looking for a better graphical interface and price.
What other advice do I have?
My advice would be to look at Fortinet. Overall, on a scale from one to ten, I would give Cisco Ethernet Switches a rating of eight.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?