Improvements to My Organization
We standardized on an common command line interface
Room for Improvement
When Cisco products integrate with a third party module it not easy to renew support on the third party modules software. On hardware replacement the serial numbers don't get added to the support contract and feature codes have to be reinstalled.
Use of Solution
Customer Service and Technical Support
Customer Service: Very GoodTechnical Support: Very Good
Yes, because of cost. Then the replacements were not reliable enough.
Complex setup. Mostly because of Data,VoIP and Video QOS.
Both. The vendor was very good.
Pricing, Setup Cost and Licensing
The cost on the entire infrastructure was 1.2 mil. The OPEX is 95k
Other Solutions Considered
Yes, tried HP, Dell, 3Com
The network system will need the capacity for future expansion. To go beyond Enterprise Integration, by creating a new infrastructure. Business decisions made today, now become key strategic advantages and capabilities of tomorrow.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 24 2014