What is most valuable?
How has it helped my organization?
We standardized on an common command line interface
What needs improvement?
When Cisco products integrate with a third party module it not easy to renew support on the third party modules software. On hardware replacement the serial numbers don't get added to the support contract and feature codes have to be reinstalled.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Customer Service: Very GoodTechnical Support: Very Good
Which solution did I use previously and why did I switch?
Yes, because of cost. Then the replacements were not reliable enough.
How was the initial setup?
Complex setup. Mostly because of Data,VoIP and Video QOS.
What about the implementation team?
Both. The vendor was very good.
What's my experience with pricing, setup cost, and licensing?
The cost on the entire infrastructure was 1.2 mil. The OPEX is 95k
Which other solutions did I evaluate?
Yes, tried HP, Dell, 3Com
What other advice do I have?
The network system will need the capacity for future expansion. To go beyond Enterprise Integration, by creating a new infrastructure. Business decisions made today, now become key strategic advantages and capabilities of tomorrow.