Cisco Ethernet Switches Review

Resilience protocol enables the datacenter to continue to function when there is some level of failure


What is our primary use case?

We primarily use this solution to connect networks and devices.

What is most valuable?

What I like most about this product is redundancy like Spanning Tree Protocol (STP) or resilience protocol so the datacenter continues to function when there is some level of failure.

What needs improvement?

What I would improve in this product is simulation. You can simulate switches, but you cannot really simulate industrial Cisco switches. The ability to use industrial switches is missing and I would like to see compatibility with industrial switches.

I would like to see an updated feature search toolkit. The ability to look for certain features and select the features that you want or need would help to target desired results and workflow. To know what a tool is able to provide for you and the devices that can be used with those features would make research and configuration a lot easier.

For how long have I used the solution?

We have been using the solution for about 15 years.

What do I think about the stability of the solution?

This product is stable. I have seen no bugs, glitches, or crashes. It is absolutely dependable and was designed to be that way.

What do I think about the scalability of the solution?

I think this product is extremely scalable. I am fairly sure everyone in the world who's working with a computer is using it. Even you — whomever you are, and whether you know it or not.

How are customer service and technical support?

I have had the opportunity to use Cisco's support for this product. If I were to rate them on a scale of one to ten with ten being the best (and separately from the product itself), I would give them a six. On some days they take and answer a question easily and they are a ten, and other days they take too long to answer or give the wrong solution. More times they are better, so that makes them a six.

If you previously used a different solution, which one did you use and why did you switch?

Previously we used solutions from HP, MicroTech, and Dell. You name a popular product and we have some familiarity with it. We chose Cisco because we believe it is the best option.

How was the initial setup?

The initial setup of this product is straightforward.

The deployment time will depend entirely on the size of the project and the plan for what needs to be accomplished.

What's my experience with pricing, setup cost, and licensing?

The pricing varies widely depending on the support contract term and the type and number of the devices. The product is on the expensive side.

Which other solutions did I evaluate?

We evaluated other options through our past experiences.

What other advice do I have?

Advice that I would give companies considering this solution is that you need to do your research, find the correct model for your needs and size the deployment correctly. If you don't think first you can pay too much and have more than you need or pay too little and not meet your needs.

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as an eight. It cannot be higher than that because of the pricing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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