Cisco Firepower NGFW Firewall Review

We can shift traffic, block certain content, or redirect policies

What is our primary use case?

It's primarily for managing our employees. So far, it has been working great. We don't have many problems.

How has it helped my organization?

It gives us all the features that we need.

What is most valuable?

We can shift traffic, block certain content, or redirect policies.

What needs improvement?

We would like to see MS Word BPM as a feature. 

For how long have I used the solution?

Three to five years.

How are customer service and technical support?

We don't use the technical support too much. It is not good, especially for Latin America. Therefore, we employ people who have skills or certifications, using them for technical support.

Which solution did I use previously and why did I switch?

We started with Cisco Firepower.

How was the initial setup?

It was a bit complex to set up. However, after some practice, it was not too difficult.

What's my experience with pricing, setup cost, and licensing?

It is a great solution for medium or big enterprises, not so much for small businesses, mainly due to the financial costs. Cisco Firepower is a great solution, but it is expensive compared to others that can provide similar benefits for much less.

What other advice do I have?

Most important criteria when selecting a vendor:

  • Quality of the product
  • Cost.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Cisco Firepower NGFW Firewall reviews from users
...who work at a Financial Services Firm
...who compared it with Check Point NGFW
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