Cisco Firepower NGFW Review

Management Console and user profiling to define activities are key features


How has it helped my organization?

It’s too early to say anything about this, as it’s still under implementation.

What is most valuable?

Management Console and user profiling to define activities.

What needs improvement?

As it’s a GenX firewall, expertise for both implementation and troubleshooting the pain points can be a challenge. This could be a concern when companies are thinking about buying this product.

For how long have I used the solution?

Still implementing.

What do I think about the stability of the solution?

Yes, unexpected failure and no RCA provided by the OEM.

What do I think about the scalability of the solution?

Still working on this.

How is customer service and technical support?

Technical support from OEM is a six out 10, as RCA report has still not been shared to date.

Which solutions did we use previously?

Check Point. We moved to Firepower as an internal firewall to manage internal access and other network load.

How was the initial setup?

Straightforward, two-tire setup.

What's my experience with pricing, setup cost, and licensing?

All our requirements which we need performed by the firewall (e.g. VPN, URL white-listing, or IP based white-listing, etc.) have separate licenses and costs.

Which other solutions did I evaluate?

Yes, a couple of other of OEMs: Fortinet, Barracuda, etc.

What other advice do I have?

I rate it an eight out of 10, as it’s a new platform. Compared to Cisco ASA, it’s far better, per my usage to date.

Make sure you have an expert resource or subscribe to OEM technical support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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