Cisco Hosted Unified Communications Services Review

Communication for Everyone


Valuable Features:

• Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint. • More reliable than other unified communication devices. • Extend video capabilities to your employees through a single, unified communications infrastructure from the desktop to tele-processing rooms. • Interoperability and standards support. • Build productivity with comprehensive unified communications to help workers communicate and work more effectively. • Scalability for up to 40,000 users. • It can be accessible to up to 80,000 users. • This allows you to perform basic call-control functions such as answer, hold, and transfer.

Room for Improvement:

• Loss of advanced call-control functions such as transfer recall. • Loss of advanced directory searching and look up functions.

Other Advice:

I have work experience on Cisco unified Communication Manager which delivers fully integrated communications, converging voice, video, and data over a single network infrastructure using standards-based protocols.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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