Cisco HyperFlex HX-Series Review

Good stability, scalability and has good technical support

What is our primary use case?

Our primary use of the Cisco HyperFlex HX solution is to run virtual desktop infrastructure (VDI).

What is most valuable?

The most valuable feature of Cisco HyperFlex HX is that it is self-contained. 

What do I think about the stability of the solution?

Cisco HyperFlex HX is fairly stable. We don't have any problems with it. I would give stability an eight out of ten.

What do I think about the scalability of the solution?

For the scalability of the solution, I would give it an 8 out of10.

How are customer service and technical support?

The solution's technical support is good. We have had a lot of experiences with them in the past. It's fine. We just had some questions. We didn't know how to do everything. 

We've had a few problems. It's new. Often, we don't know how to solve the issue we're having. The response times are okay.

Which solution did I use previously and why did I switch?

We were looking for hyperconverged solutions. We already purchased Cisco products for our data center. This was a next-generation device.

How was the initial setup?

The initial setup of the Cisco HyperFlex HX platform was medium-level difficult. It's a little bit different from traditional servers. It takes getting used to the learning curve.

What about the implementation team?

We used a reseller, SMP, for the deployment.

Which other solutions did I evaluate?

The other vendors on our shortlist were VMware and Datrium.

What other advice do I have?

On a scale from one to ten, I would grade Cisco HyperFlex HX an eight. If the cost was improved, I would give it a ten.

Make sure to look at a long list of competitors in the hyperconverged sector for cross-reference before purchasing. Look at all the main players.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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