Cisco ISE (Identity Services Engine) Review

We use it for implementing wireless 802.1X with Active Directory and guest portal, but we're waiting for TACACS integration to completely replace the Cisco ACS line of products.


What is most valuable?

  • I'ts compatibility with 802.1X
  • Posture
  • Profiling
  • Guest Portal

How has it helped my organization?

As an integrator, I can tell that this product is mostly used for implementing wireless 802.1X with Active Directory and guest portals. It can be integrated with Active Directory and an external SMS gateway, can be used to track user authentications with Cisco WLC, can be therefore used to completely implement BYOD (considering the tight integration with leading MDM vendors). The product can be bought as a physical appliance as well a virtual appliance.

What needs improvement?

We are waiting for TACACS integration to completely replace the Cisco ACS line of products.

For how long have I used the solution?

I've used it for about four years.

What do I think about the stability of the solution?

Being a product relatively young the product seems incredibly stable and not prone to system outages.

What do I think about the scalability of the solution?

Having a Cisco consolidated experience with this type of products, the product encounters very little of no scalability problem.

How are customer service and technical support?

Cisco has implemented a special ATC partner program to help partners and customers to have a smooth deployment. As far as I know there is also a dedicated TAC area for this product, Cisco commitment on the ISE line of product is really at a top level. I can say this with an high degree of certainty being a Cisco Gold Partner.

Which solution did I use previously and why did I switch?

We use this product because we mainly sell this as a premier class NAC solution, compared to other similar products.

How was the initial setup?

The initial setup is very straightforwardly done by following the product’s document guides.

What about the implementation team?

I work for a vendor/system integrator.

What other advice do I have?

The main advice is to seek for an accredited ATC system integrator with a large ISE portfolio.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Gold Partner and an authorized ISE system integrator.
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