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Cisco ISE (Identity Services Engine) Review

We use it for implementing wireless 802.1X with Active Directory and guest portal, but we're waiting for TACACS integration to completely replace the Cisco ACS line of products.

What is most valuable?

I'ts compatibility with 802.1X
Posture
Profiling
Guest Portal

How has it helped my organization?

As an integrator, I can tell that this product is mostly used for implementing wireless 802.1X with Active Directory and guest portals. It can be integrated with Active Directory and an external SMS gateway, can be used to track user authentications with Cisco WLC, can be therefore used to completely implement BYOD (considering the tight integration with leading MDM vendors). The product can be bought as a physical appliance as well a virtual appliance.

What needs improvement?

We are waiting for TACACS integration to completely replace the Cisco ACS line of products.

For how long have I used the solution?

I've used it for about four years.

What do I think about the stability of the solution?

Being a product relatively young the product seems incredibly stable and not prone to system outages.

What do I think about the scalability of the solution?

Having a Cisco consolidated experience with this type of products, the product encounters very little of no scalability problem.

How are customer service and technical support?

Cisco has implemented a special ATC partner program to help partners and customers to have a smooth deployment. As far as I know there is also a dedicated TAC area for this product, Cisco commitment on the ISE line of product is really at a top level. I can say this with an high degree of certainty being a Cisco Gold Partner.

Which solution did I use previously and why did I switch?

We use this product because we mainly sell this as a premier class NAC solution, compared to other similar products.

How was the initial setup?

The initial setup is very straightforwardly done by following the product’s document guides.

What about the implementation team?

I work for a vendor/system integrator.

What other advice do I have?

The main advice is to seek for an accredited ATC system integrator with a large ISE portfolio.

Which version of this solution are you currently using?

1.3/1.4

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Gold Partner and an authorized ISE system integrator.

Last updated: Sep 01 2015

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Author

it_user302130

Security Senior Network Engineer with 1,001-5,000 employees

Highlights

For device administration, all devices have multifactor authentication in collaboration with IT, so it secures access to all of our devices. For guest and wireless access, it's a matter of a lowly manager who we give access to the portal and he can assign access to the guests, so it's a very simple process now. It keeps the IT focusing on their work, and gives the business people the right access.

We have multiple metal devices from different places that use management, so we need to know who would be accessing all those devices and what changes are being done to those metal devices. With Cisco ISE we have visibility of all the changes happening on those devices.

The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total.

It is scalable because we use a network load balancer at the front of the PSN. It can be extended as we want to multiply. It's scalable to our environment. We have around 8,000 users and we are planning to expand it.

After the product was installed, no one could access the secure connection network. In order for any laptop or any endpoint device to attach to my network, it needs to be authorized or be certified to be connected.

For guests we give them limited access to the internet when they come in so that access has been useful. Previously, we just used to give them the APN key which they would leave with. Now, we give them credentials to use that are for a limited period of time.

Visitors can be granted access to the wifi network using their cellphones, notebooks or tablets in a very easy way. The ease of accessibility that anyone can have to the network is very quick and is a big improvement in our network.

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